(Red) Alert

Alert

Important news – your GP practice is planning to merge with the other two NW Ipswich practices.
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Information for Patients – Full on-line access Whilst we are working and supporting local areas of challenges, it has been agreed by the CCG that we can suspend and switch off our service for patients requesting full on-line access to their medical records for a period of three months, we plan to resume this service again in September. We apologise for this inconvenience and thank you in advance for your understanding.


Welcome to Deben Road Surgery

Working as part of Suffolk Primary Care. We are a small friendly Practice with a list of 7358 patients. The doctors and staff at Deben Road Surgery are proud to offer the highest standard of patient care. We offer a range of services to suit all our patients needs.  

Face to Face

 

You may have seen on the news that from Monday 17th May, doors at GP practices are ‘re-opening’.  As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them.  This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination were widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can reopen our reception areas safely. Thank you for your support.

Patient Participation group

Our practice has a Patient Participation Group which meets regular during the year. We discuss various ways of improving the surgery; this can range from appointments, waiting room, Reception. Our group also helps with events that we have at the surgery. We are always looking for new members to join our friendly group.  If you are interested in joining, please contact the Reception Team on 01473 741152 or ask at reception desk.

OPENING TIMES

Weekdays: 

Monday - Friday 8am - 6:30pm

Weekends: Closed


CONTACT US

Tel:  01473 741152

Email: iesccg.debenroadsurgery@nhs.net

Address:

Deben Road Surgery, 2 Deben Road, Ipswich, Suffolk, IP1 5EN

 

Please click on the link for patient advice if you have been discharged from A&E and/or visited your GP Practice https://www.valeofyorkccg.nhs.uk/seecmsfile/?id=4058&inline=1&inline=1&inline=1
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